Information on the Processing of Personal Data Pursuant to Article 13 of European Regulation No. 2016/679 on the Protection of Personal Data
Telefo S.p.A., in compliance with the principles established by EU Regulation No. 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, offers users the opportunity to interact with its website to consult or use its services, accessible through the address www.telefo.com, which corresponds to the home page of the official Telefo S.p.A. website.
This page, in addition to describing the website’s management methods, pursuant to Article 13 of the aforementioned “Regulation”, is intended to inform users who connect to the website www.telefo.com, including regarding the processing of personal data and the related guarantees recognized by law.
This information is provided exclusively for the website www.telefo.com and not for other websites that may be accessed via links.
Purpose of processing and legal basis
Personal data will be processed in relation to the services offered by Telefo S.p.A. through its website, exclusively for purposes that fall within the institutional duties of the Administration and are in the public interest, or to comply with legal or regulatory requirements.
For these purposes, processing also includes data relating to subscriptions/registrations to the portal, which are necessary for managing relationships with Telefo S.p.A., as well as to enable effective institutional communication and to fulfill any legal, regulatory, or contractual obligations.
Place and method of processing
The processing of data related to the website’s web services takes place primarily at Telefo S.p.A. and, where applicable, with the collaboration of other parties specifically designated as data processors. Data processing is carried out for the time strictly necessary to achieve the purposes, including through the use of automated tools, observing security measures aimed at preventing data loss, illicit or improper use, and unauthorized access. The data is processed exclusively by personnel, primarily technical personnel, authorized to process data, or by persons authorized for occasional maintenance operations, in accordance with the principles of fairness, lawfulness, transparency, relevance, and non-excessiveness with respect to the purposes of collection and subsequent processing.
The personal data provided by users who register or use the services of the website www.telefo.com and provide information such as name, surname, address, telephone numbers, and email address may be used for other processing operations compatible with the purposes of collection, such as sending institutional and public utility communications via email.
The personal data of users who request documents or informational materials (newsletters, answers to questions, documents and provisions, etc.) are used only to perform the requested service or provision and are disclosed to third parties only if necessary for this purpose (shipping services and similar).
Type and nature of data processed
• Browsing data
Accessing the site involves the recording of data used solely to ensure proper operation.
The data collected includes the IP addresses and/or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.), and other parameters relating to the user’s operating system and IT environment. This data is not collected for the purpose of associating it with identified individuals. However, due to its nature, it could allow users to be identified through processing and association with data held by third parties, especially when it is necessary to ascertain responsibility in the event of hypothetical computer crimes against the site.
• Data provided voluntarily by the user
The optional, explicit, and voluntary sending of emails to the addresses indicated in the various access channels to the site and the completion of forms (forms) entail the subsequent acquisition of the sender’s address, which is necessary to respond to requests, as well as any other personal data included in the message.
In this case, the data collected will be processed exclusively to respond to user requests, for example, regarding the use of a service, problems connecting to the site, problems navigating the site, problems accessing site services, or problems accessing one’s account.
To better contextualize the request, users may be contacted by email, telephone, or other means of communication by an operator appointed by the Administration.
Specific summary information will be provided or displayed on the site pages dedicated to particular services upon request.
Obligation or option to provide data
Except for what is specified for navigation data, the user is free to provide the personal data contained in the request forms or otherwise indicated in contact details for the sending of communications or any documentation.
Failure to provide the data (e.g., personal details, email address, telephone number) necessary to provide the service may make it impossible to obtain what is requested.
Retention Period
The data will be retained for a period of time no longer than is necessary to achieve the purposes for which it was collected (“storage limitation principle”, Article 5 of the EU Regulation) or in accordance with the deadlines established by law.
Data Recipients
The data relating to the online service are not intended for third parties or disclosed or disseminated, unless otherwise provided by law or regulation.
Transfer of Data Abroad
The data is not transferred to third countries outside the European Economic Area.
Rights of the Data Subject
Pursuant to Article 15 et seq. of the EU Regulation, data subjects (natural persons to whom the data refers) may exercise their rights at any time, in particular the right to access their personal data, to request rectification or restriction of processing, to update it if incomplete or incorrect, and to erase it if collected unlawfully, as well as to object to its processing, unless the Data Controller has legitimate grounds for doing so.
To this end, you may contact the Data Controller at the following e-mail address: sales@telefo.com
Finally, please note that you may lodge a complaint with the Italian Supervisory Authority – Garante per la protezione dei dati personali – Piazza Venezia, 11, IT – 00187, Rome (www.garanteprivacy.it).
Data Controller Contact Details
The Data Controller for the processing of personal data carried out through the website is Telefo S.p.A., with registered office at Via Raffaello Sanzio 12 – 20060 Trezzano Rosa (MI).
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